New Outlook notification problem

Question

So I installed the new Outlook from the Store, I've set up rules for mails, so they are moved to different folder depending on whom they came from.
BUT after that, I've got NO NOTIFICATIONS AT ALL (not in Windows nor on my phone), I've starred the folder, I turned on every single notificaton settings, but NOTHING. I'm frustrated, because I have to check MANUALLY if I've got a new mail. What year do we live in that I have to do that.

Please help my soul, beacuse I've gone crazy.

Answer 1

Hello Beleznai József,

Good day to you and hope you are doing well.

Based on your requirement we have checked and seems this is by design for all devices in Outlook app.

We do understand your concern about this feature that how it helps you to improve your efficiency in such daily busy work schedule but as it is related with outlook product design, so it is suggested to submit your valuable feedback directly to Microsoft product development team by either go to Help from your dedicated App > submit Feedback or by posting on Ideas · Community (microsoft.com) . This is require because as we are from community team, we can only assist you to troubleshoot the query and providing you required information for feature’s availability status.

This community team and Microsoft product development team are separate. So for feature’s suggestion or by design query, user need to submit feedback from their side to Microsoft product team. Once user send feedback via above mentioned way, it’s sent to Microsoft directly and it's routed to the relevant product teams who can review it.

To check more details about how to submit feedback, kindly refer this article Learn about how to provide feedback to Microsoft - Microsoft 365 admin | Microsoft Learn.

If you think I have provided required all information related to your post, you can give vote on it. With your vote, other users who are looking for the same details on this community site can easily find this thread and based on this thread they can also submit feedback to product team by correct method and correct link. At this point, i would like to thank you very much for your valuable time and kind cooperation.

Thank you and have a nice day.

Sincerely,

Ankita Vaidya

Answer 2

Dear Kathrine

I'm not in DnD mode, I never use it, as I've said in the post, I got no notifications, even on mobile. This has nothing to do with any notification setting in Windows, because I get notification for emails that are not affected by the rules. So the problem is with the Program.

Answer 3

Dear Beleznai József

Thanks for choosing Microsoft Community.

Based on your description, I know the scenario you met.

For this, please be kindly to try the suggestions in Outlook notifications aren't working - Microsoft Support and check if these can help.

If there is any update, please feel free to let me know. Your understanding and co-operation are highly appreciated.

Thanks for your precious time. Have a nice day.

Sincerely,

Katherine