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Hello, I am having this error code every time trying to sign in to my outlook account on the app. How can I solve this issue?

Anonymous
2023-11-20T16:49:02+00:00

Hello, I am having this error code every time trying to sign in to my outlook account on the app. How can I solve this issue?![](https://learn-attachment.microsoft.com/api/attachments/8804ea76-89c8-48ed-add5-edf7ef1153ac?platform=QnA

Outlook | Windows | New Outlook for Windows | For education

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  1. Anonymous
    2023-11-20T17:55:46+00:00

    Dear ammar shaker,

    Good day and thank you for posting to Microsoft Community.

    I'm sorry to hear that you are facing issues trying to sign into your outlook desktop app. Based on your description, we have received a number of requests on this, and the team is currently looking in the situation. In the meantime, you may refer to this article on this issue. Error “Something Went Wrong [1001]” signing in to Microsoft 365 Desktop Applications - Microsoft Support

    Also, as an organization admin, you can also raise a service request to report this symptom to our online channel through the O365 admin center if you have the permissions. You may reach out to your admin in case you don't for assistance. A support agent can further connect with you remotely, for further troubleshooting and involve the backend team where need be. Get support for Microsoft 365 for business -- Online support.

    I will also revert back when I get more info on this.

    Your patience and cooperation are much appreciated.

    Best Regards,

    Ashraf.

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