Outlook 2019 connection via pop to microsoft 365

LEONARDO SAROKA 1 Reputation point
2021-07-05T18:55:30.78+00:00

Good afternoon when I want to configure my email in Outlook 2019, but connecting as pop, it does not validate username and password making it impossible to finish the configuration. The password is correct since if we configure it as outlook.com (Exchange) it works correctly, the servers outlook.office365.com (995, tls) and smtp.office365.com (587, startls) are also correct
Please can you help me?

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Manu Philip 17,031 Reputation points MVP
    2021-07-05T22:21:55.663+00:00
    1. Open mail in Outlook Web App in a browser, go to Settings (Near top right corner you may see the gear icon)
    2. In the Search box at the top, type "POP and IMAP"
    3. Click the Sync Email tab on the left-hand menu to see the POP and IMAP settings. Make sure that the services are enabled. Also Note the settings for each services there to use it correctly with your outlook client
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  2. ChristyZhang-MSFT 21,671 Reputation points Microsoft Vendor
    2021-07-06T09:38:41.333+00:00

    Hi @LEONARDO SAROKA ,

    Agree with ManuPhilip. As I know, the Outlook.com account's POP access is disabled by default. Before you first configure your Outlook.com account as POP, please enable POP access in Outlook.com. For more information, please refer to: POP, IMAP, and SMTP settings for Outlook.com.

    On this premise, please pay attention when configuring POP account, in the Internet E-mail Settings window that appears by clicking more settings, please remember to check My outgoing server (SMTP) requires authentication option.
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    Hope the above help!


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