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Cannot get mail - the connection to server failed
Hey tech people
I neeeed help. I have noticed today that I haven’t received an email since Monday (which is weird because I usually get at least some spam or something) but for 2 days I haven’t received anything. Then I noticed that on my phone, when I go on the account inbox, it’s empty, the files are gone and everything. Then I noticed that any contact linked to my outlook on my phone is gone and they’re just numbers. So I tried to sign in on someone else’s phone and still no emails, I’ve emailed myself to test it and nothing. I’ve deleted and reinstalled the app, phone off/on, deleted and readded the account, changed my password twice but nothing. I don’t think it’s a problem with my phone though as my emails will not come through on another device either. I’m expecting important emails too please helpppp I’m desperate :(
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am having the same issue. I have deleted emails that were on there and then I quit getting emails. Have tried everything on the above list of suggestions. No help. Have changed password have uninstalled and reinstalled have checked everything. I recently cancelled my Microsoft 365. I don’t not need that because I don’t do presentations or such things. I do need my emails. Have another email address and it works fine.
