Outlook delegate problem

Question

I am a delegate (editor status) for my boss's calendar. When I am in her calendar and reschedule a meeting, she receives a meeting forward notification that appears it is forwarding the meeting to the original (and only) invitee. Why would this be happening and how can we make it stop?

Your meeting was forwarded

Jaskinia, Paula  has forwarded your meeting request to additional recipients.

	Meeting
	Becky/Jared touch base

	Meeting Time
	Tuesday, October 24, 2023 1:00 PM-1:30 PM.

	Recipients<br><br>(meeting invitee name redacted for privacy)

Answer 1

Hi Paula,

Thank you for your reply.

According to your mentioned situation, I consulted with our team, and I would like to share more specific information with you, in order of your certain situation, this query should be transfer to specific support team. As an Office 365 global admin may need to contact our Office 365 support team on the back-end side through an open service request so they can diagnose this specific issue through some more technical resources, If necessary, they may be collecting certain logs information for further diagnosis. They can escalate this issue to next level support team after collecting some logs information. Since forum moderators have limited access permissions and resources, due to this reason we are unable to collect certain detailed information on the public forum for data privacy. 

For this standard process, here is the official document for the global administrator: Get support - Microsoft 365 admin | Microsoft Learn

Important note: If any organization's Office 365 Business/Enterprise / Education subscription is from a syndicated partner or reseller, and if the global administrator can't open the service request on their side, they may need to contact the reseller's support provider so they can help the global admin open the service request on their side. after the Office 365 support team can participate in the service request.

I would really appreciate your valuable time. Thank you for your kind cooperation.

Sincerely

Darpan

Answer 2

My boss and I tried the suggestion above and it did not work.

Answer 3

Hi Paula Jaskinia,

Good day.

Thank you for posting in Microsoft community.

According to your description, it sounds like the meeting forward notification is being triggered because the meeting is being rescheduled by the delegate (you) instead of the organizer (your boss).

To prevent this from happening, your boss can try to grant you "Delegate access" instead of "Editor access" to his or her calendar. This should allow you to make changes to her calendar without triggering the meeting forward notification. To change the access level, or to shar,e calendar again your boss may need to follow these article: Share an Outlook calendar with other people - Microsoft Support

If my understanding is not correct, please feel free to correct me. I will be waiting about it. I will further provide you information accordingly.

Thank you again for your valuable time and kind cooperation.

Sincerely,

Darpan