Help - I can't see the names of who voted in a poll I created.

Question

I added a poll into the base of my email and the individuals that responded are hidden from me. No matter how I choose to look at the results I am faced with the below:

all is says is anonymous. I would really appreciate any help you can provide me on discovering who has answered what.

Answer 1

Same experience for me.

Answer 2

I just experienced the same issue, then tested it again and confirmed that this must be a bug with Outlook Polls.

Use-case:

• New email created in Outlook (classic)
• Insert new poll
• Set Poll to record names
• Send Poll
• Go to MS Forms, Form has set to anonymous and cannot be changed because it is created as read only.

The same scenario has happened 3 times now

The forum client wouldn't allow me to upload screenshots.

Answer 3

I have this same issue and unfortunately the default must be "anonymous" or this wouldn't be happening.

Please advise if there is a way to retrieve these emails.

Thanks!

Answer 4

Many thanks for your detailed response. Unfortunately I never requested the poll to be anonymous i simply just added the poll into the base of the email. Yet it still came out anonymous.

Could you simplify any response on how i should deal with this?

Answer 5

Hello Nadine,

Good day!

Thank you for reaching out about the issue with viewing poll results in Outlook.

Understanding the Issue:

You created a poll in an email and recipients have responded, but the results show as "anonymous" instead of displaying the names of those who voted.

To better assist you, could you please confirm:

1. Was this poll created using Outlook’s built-in polling feature or a third-party service?
2. Have you checked the poll settings for any options related to anonymity.

When you create a poll in Outlook, the responses can appear as anonymous if the poll settings are configured that way. By default, Outlook polls are not anonymous, but you can choose to make them anonymous during the creation process1. If the “Anonymous responses” option is selected, the names of the respondents will not be displayed

Check Poll Settings:

Open the email containing the poll.

Click on the poll link to open it in Microsoft Forms.

Go to the “Responses” tab.

Ensure that the “Anonymous responses” option is not checked.

View Detailed Responses:

In Microsoft Forms, go to the “Responses” tab.

Click on “View Results” to see detailed responses, including who voted for what.

Note*: Please understand that our initial reply may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.*

If this issue still persists after trying the following steps, it might be best to contact your IT administrator to create a support request - Get Support - Microsoft 365 Admin |Microsoft Learn so you can get real time assistance. Our technical experts have access to advanced tools and resources that allow them to thoroughly investigate issues, collect logs, and perform remote sessions to configure your settings. This approach will provide the most effective solution. Rest assured, I will keep an eye on the progress and follow up to ensure a permanent solution office.com after you open a service request.

Thank you for your patience and cooperation. I look forward to working to resolve your issue once your service request is opened. Have a great day.

Best regards,

Eleni | Microsoft Community Moderator.