Share via

Outlook doesn't send invitation responses to google calendar

Paul Pukhtiy 1 Reputation point
2021-07-08T12:12:29.763+00:00

I send invitations on events from Google calendar to Outlook users. From the free web Outlook version, I receive responses but from the desktop version, I get nothing. Users see RSVP buttons, accepts or declines invitations, but nothing comes back to Google calendar.
What can be wrong?

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,072 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Jade Liang-MSFT 9,976 Reputation points Microsoft Employee
    2021-07-09T05:01:50.387+00:00

    Hi @Paul Pukhtiy ,

    What's the specific version of your Outlook desktop client(File>Office account>About Outlook), please first ensure that you have updated to the latest version of Outlook.

    And how did the user response the meeting invitation?

    According to my tests with a personal gmail account and Microsoft 365 account in Outlook 365 Version 2106 (Build 14131.20278), the meeting response I sent in the following two ways on Outlook can be viewed by Google Calendar normally.

    1.click the "Accept" "Decline" option on top of invitation, if you work with this way in Outlook, it would send a respond message from your Outlook client and you could check the message in the Outlook Sent folder.
    113154-2021-07-09-102348.png

    2.click"Yes""No"in the body of invitation
    113089-2021-07-09-124307.png

    Please kindly check if your steps has any differences with mine, if you still need further assistace, please provide us with more information about your issues(such as client version, account type and other operation screenshoot[please note hide your personal information there]), so that I could perform more tests and provide you with more targeted help.

    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.