Why does Outlook queue outgoing emails

Question

I have moved from the old Outlook to the New Outlook. When I have written an email, it does not send. Instead it goes to my outbox and is shown as 'queued' for some time before it sent - even when the email is very short and there are no other emails waiting to go.

Answer 1

I had an issue where I sent a message and 5 days later I was wondering why I didn't get a reply and then I went and searched my sent message folder and found that it had been queued. For 5 days!

Every other message around it was fine. This was a simple text message with no formatting, attachments, etc.

Really, if you can't send the message, you've got to surface the error to the user a lot sooner, and make it more obvious. These shadow fails are incredibly frustrating.

Answer 2

Any updates on this issue? This new version of Outlook is truly AWFUL, we've gone back decades

Answer 3

Yes its awful, but try changing it to classic mode

Answer 4

Sadly, there hasn't been a solution because Microsoft doesn't care. I have tried syncing as per Dan Hollander's suggestion but I must do that manually every 24 hours or so otherwise it doesn't work. Microsoft's 'suggestions' haven't worked for me. Try syncing and see if that works for you, hopefully, it does! This version is awful and stresses me out every time I send out an email.

Answer 5

I just realized, i had the same issue.
it occurs regardless which email account i use in outlook.
deleting browser data from edge and manually synching each account does not do anything. Do i really need to use the webmailer now?