don't receive Sharepoint online alert by email.

Elie Chang 1 Reputation point
2021-07-13T03:11:56.59+00:00

I couldn't receive Sharepoint online alert by email, even create alert as p114062-capture.pnger guideline accordingly.

SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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  1. Echo Du_MSFT 17,116 Reputation points
    2021-07-13T07:21:33.967+00:00

    Hello @Elie Chang ,

    Welcome to Q&A Forum!

    This error occurs because there's no email address associated with the SharePoint Online user profile. This error occurs most frequently when the user doesn't have a Exchange Online license assigned to their account.

    Please following steps:

    1.Sign in the Microsoft 365 admin center as a Global Administrator for the Office 365 service

    2.Click SharePoint link at the Admin centers windows.

    114114-31.png

    3.On the Classic SharePoint admin center, click user profiles.

    4.Under the People section, click Manage User Properties.

    114070-32.png

    5.Locate the Work email property name and rest the mouse pointer over the property. Click the drop-down arrow, and then click Edit.

    114030-33.png

    6.On the Edit Settings section, select the option next to the Allow users to edit values for this property setting.

    7.On the Policy Settings section, click the check box next to Replicable.

    114115-34.png

    Reference:

    Thanks,
    Echo Du

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