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How do I file a complaint against a Support Engineer / Team?

00846624 16 Reputation points
2021-07-15T06:16:27.82+00:00

I have a Support case that was mismanaged (or not managed at all) and now they are refusing to even close the case. How can I report this and file an official complaint? I've wasted several weeks on this case with not even a single step in the right direction and I would like to file an official complaint.

Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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