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Blank window opens when embedding Excel Spreadsheet as Icon in Excel 2013

Anonymous
2013-11-08T21:37:39+00:00

Help!

I am running Excel 2013. When embedding an Excel object into an Excel spreadsheet as an icon, a second, blank Excel spreadsheet opens in front of my main spreadsheet. If I close the blank spreadsheet, my working spreadsheet closes too.

Excel 2013 settings:

* Show the Start Screen when this application starts - UNCHECKED

* PERSONAL.XLSB exists in default location - YES

This happens regardless of whether I am inserting xls, xlsx, xlsm, or xlsb files. Other file types (doc(x,m), pdf, ppt(x,m), etc) insert without opening the blank window.

I have tried unhiding/hiding the PERSONAL.XLSB file, which didn't work. When this window appears, the embedded Excel spreadsheet is listed as a hidden file as well. I can unhide/hide this spreadsheet. Also, if I close my working spreadsheet, and look in the hidden windows, the object spreadsheet still appears in the hidden file list.

Thanks for anyone's help with this.

Diane Ela

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-11-09T16:19:22+00:00

    Hello Diane,

    Let us try to ‘Disable Hardware Acceleration’ within Excel application then try to embed the spreadsheet and check how it works.

    To disable ‘Hardware Acceleration’, follow the steps below:

    1. Open Excel > Click on ‘File’ tab.
    2. Click on ‘Options’ > Advanced.
    3. Under ‘Display’, uncheck the option ‘Disable Hardware graphics acceleration’.

    For further queries, reply and we would be happy to assist.

    Thank you.

    1 person found this answer helpful.
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  2. Anonymous
    2013-11-09T20:37:55+00:00

    Hello,

    That did not work. Issue persists. Thanks.

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  3. Anonymous
    2013-11-12T23:04:08+00:00

    Bump. Anyone??

    1 person found this answer helpful.
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  4. Anonymous
    2013-11-20T04:35:39+00:00

    Hello Nayana,

    i feel the answer which you gave was very irrelevant to the diane's post.

    I don't think user is facing the listed symptoms as per article http://support.microsoft.com/kb/2768648

    Hello Diane,

    Does it happen just by opening a excel application?

    Does it happen opening other excel files which doesn't have an embed object?

    Open word and try to insert word embed object and see if it happens same?

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  5. Anonymous
    2013-11-20T16:58:09+00:00

    Thank you for the reply.

    Does the issue occurs only with Excel or with other Office 2013 applications as well?

    Try to open Excel in application safe mode then check how it works.

    To open Excel in its application safe mode: Click Start > in ‘Search’ bar >type 'excel /safe' (Without the quotes and note the space in the command)

    Also let us clear Excel startup folders then check if that resolves the issue:

    C:\Program Files(x86)\Microsoft Office 15\root\Office 15\XLStart

    C:\Users\User Name\AppData\Roaming\Microsoft\Excel\XLSTART

    Note: Take a backup of files before deleting the files.

    Let us know the results to assist you further.

    Thank you.

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