A family of Microsoft word processing software products for creating web, email, and print documents.
If the { TEXTFORM } field is blank at the time you protect the document, the { REF Text1 } will pick up exactly that information—nothing. However, both fields should display the correct results once you type a name and press Tab in the protected document. Are you able to type the name, press Tab and have the second field update?
If you don't start with an empty field, enter some text as "Default text" in the properties dialog of the
{ TEXTFORM } field, as I did. Then Select All document content (Cmd A), Right-click (or Control-click) on a field and select "Update fields." Now protect the document and save it. In this way, the user will see a placeholder before they begin to type.
If your fields codes and properties are just like in the second and third screenshots shown in my previous post, you should get it to work. Otherwise, please display field codes though Word > Preferences > View > Fields codes and take a screen shot of the fields. Also include the "Text Form Field Options" dialog.