What does Error Code 30174-11

Question

I'm trying to install Office Home onto my computer and it won't install. A pop up window said there was an error, "30174-11" and to go online for help.  Can you please help me?

Answer 1

Hello,

What are the troubleshooting steps tried so far?

Provide us the detailed information about the issue and the steps tried so far which will help us to analyze and assist you with further troubleshooting steps.

However, you may refer to the thread links mentioned below which discusses the similar issue:

http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_install/office-2013-install-30174-4-error/84c0adac-7c04-4e14-bae3-de964ef0012b

http://answers.microsoft.com/en-us/office/forum/office_365hp-office_install/30174-4/baa3b48a-91e1-4fae-b85c-67ceb41e3832

For further queries, reply and we would be happy to assist.

Thank you.

Answer 2

Hi Jorge,

This post has already aged. I highly suggest you to create a new thread and kindly put the right tagging and the information needed for us to assist you better.

Regards.

Answer 3

Installing Office is becoming the worst ordeal I have faced.

I just bought two new laptops(I5 and I7), both with Win10 and Office trial version.

In both of them I tried to install 365 and "regular" Office and always facing the same results.

I went thru all the recomended troubleshooting, clean boot, disable firewall, tried another browser, used the on line tool to remove former instalations, etc.

Though I´m not an IT expert, I am very familiar with all these thing and I dont need to consult anybody to understand the steps, so I can only imagine what  a computer beginer would feel.

If this is to continue, I thing I´ll have to return the computers and move into another system!!!!

I´m sorry but I´m really angry at MS

Jorge

Answer 4

I have done exactly what was asked for and still Microsoft makes a failure on a new ASUS Windows 8.

I am a Consultant and I have no trust in Microsoft. I cannot write anything because of this so my new computer is not to any help.

Answer 5

Hello,

Provide the complete error message you receive during the installation on Office 365 suite.

It is difficult to provide the exact reason for this error code as of now as it’s an emerging issue.

However, you may follow the steps provided below and check if that helps to resolve the issue.

Step 1: Restart the Computer in Clean boot which would disable the Computer Firewall. Then try to install Office 365 suite.

Refer to the article below on how to do Clean Boot:

http://support.microsoft.com/kb/929135

Note: After you have finished troubleshooting in Clean Boot, ensure you restart the computer in normal mode.

Step 2: Ensure there is no proxy server enabled in the system. Also change the network connection by changing from wired to wireless internet connection or vice versa and verify the status.

**Step 3:**Try to install Office 365 using different browser and check if that works.

Let us know the result to assist you further.

Thank you.