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Excel Files won't open when downloading from Microsoft Outlook Web App or when clicking Printable View in Salesforce.com

Anonymous
2014-10-04T14:59:53+00:00

I just bought and installed Office 2013 a week ago.  Since then I have tried downloading and opening excel files from my company web-mail (Microsoft Outlook Web App) and by clicking Printable View on a Report in Salesforce.com.  In both cases, Excel Opens, but there's a blank page.  I have NO idea how to fix this problem so help is appreciated.

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2014-10-21T10:47:20+00:00

    Hi,

    Thank your for the reply.

    Follow the below steps to disable few options let’s see if that can help us in fixing the issues.

     Click on file > options> trust center> trust center settings > protected view> uncheck 1^st^ and 2^nd^ options,

     Enable protected view for the files originating from internet

    Enable protected view for the files located in potentially unsafe locations.  

    Thank you

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  2. Anonymous
    2014-10-21T23:29:27+00:00

    Samuel,

    I'm still getting the same blank page.

    Joe

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  3. Anonymous
    2014-11-02T14:16:29+00:00

    I could still use help on this...Thanks

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  4. Anonymous
    2014-11-22T15:08:25+00:00

    This is still an issue...can I get any help from Microsoft here?!

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