Content and Structure error message

Question

Split from this thread

I am also having the same issue.  For all sites, when I click on Content and structure or Content and structure logs I receive the error:

Sorry, something went wrong

An unexpected error has occurred.

TECHNICAL DETAILS

Troubleshoot issues with Microsoft SharePoint Foundation.

Correlation ID: e792309d-70a6-2000-2113-2a043cae17b3

Date and Time: 9/22/2015 2:42:05 PM

If I click on the Troubleshoot issues with Microsoft SharePoint Foundation I get the following:

Unfortunately, help seems to be broken...

There aren't any help collections in the current language for the site you're using.

Answer 1

hi ronald,

for this issue, it’s recommended that we narrow down the issue together from the following sides:

1. see if it’s just an issue with this button, please try navigating directly via the url: https://contoso.sharepoint.com/_layouts/15/sitemanager.aspx (note: replace the contoso.sharepoint.com with the affected site url)

2. please still check whether it occurs to the specific site collection or all site collections.

3. to check if it’s related to the corrupted lists in the site collection, please check the corrupted lists on each site:

a. click the gear icon on the top right corner, then click site settings.

b. under site administration, click site libraries and lists.

c. click on each list, the corrupted list will throw an exception “list does not exist”.

d. delete that list with sharepoint designer.

e. try again to access content and structure.

4. make sure the status of the site collection feature sharepoint server publishing infrastructure is activated, with the steps below:

 1)  click the gear icon on the upper right corner and select site settings.

 2)  click the site collection features in the site collection administration section.

 3)  check the status of the feature sharepoint server publishing infrastructure.

  !\[\](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=85d87781-e67c-4674-9c87-535c4ec4cda6)

if it’s already activated, try to deactivate and then re-activate it.

we will move on with the test results above, and your patience will be appreciated.

best regards,

april

Answer 2

Hi Ronald,

I have not heard from you for several days. Can you share any updates with us?

Thanks,

April