Share via

Cannot see files in document library

Anonymous
2016-01-25T10:25:19+00:00

A colleague created a new site collection in SharePoint Online and granted me site collection admin rights. Then he created a document center site in the site collection and pasted a bunch of folders with files from OneDrive (personal) in the document library. Now I can see all the folders in the library but I cannot see any files in the folders. The colleague confirmed that the files are there and he can see them. I also added myself to the <Site Name> Owners group but I still cannot see any files. When I sync the library using the OneDrive for Business app, all the folders sync immediately, however they all appear empty and the application is in the state "OneDrive for Business is up to date". Another colleague is also in the group and sees only folders, just as I do. What do we miss here?

Microsoft 365 and Office
Microsoft 365 and Office

A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2016-01-26T04:03:59+00:00

hi yordan,

yes, it is possible to disable the requirement. go to library settings > versioning settings > require check out, set the option to no. after that, you can edit without check out and co-authoring is also available.

![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=37e60561-fc2e-4692-9ee4-0e90ebeaaa5a)

feel free to post back if you have any questions.

best regards,

vincent

Was this answer helpful?

0 comments

Answer accepted by question author

Anonymous
2016-01-25T20:37:46+00:00

hi yordan,

the default documents library in document center site has require check out option enabled so that the newly created/uploaded files are checked out to the creater. that's why other users can't see the files.

https://support.office.com/en-us/article/top-questions-about-check-out-check-in-and-versions-7e941339-e972-4c7a-a79a-80a1fcf84076#__toc362505653

![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=346a74dd-9db4-4955-a1cd-d5ceb7695982)

given the situation, please let your colleague check in the files. to bulk check in files within a library, create a new view to show all the files without folders. to do this, select show all items without folders under folders on the edit view page.

let us know if you have any questions or anything is misunderstood.

best regards,

vincent

Was this answer helpful?

0 comments

3 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2016-01-26T04:36:48+00:00

    Thank you both for the answers, you were very helpful!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-01-26T04:03:11+00:00

    You can go to the library settings, then select versioning and on the bottom of the page untick the Require check in etc etc.

    That should sort it out for you

    Was this answer helpful?

    0 comments
  3. Anonymous
    2016-01-26T03:37:40+00:00

    Thank you, the check out was really the problem. After checking in, I can see them all. However, this option prevents us from using co-authoring and I also want to be able to edit without having to check out. Is it possible to disable the requirement for check out for this library?

    Was this answer helpful?

    0 comments