This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
each time I send mails with attachment to *** Email address is removed for privacy *** it bounces back with message below. Even when I send from any email account like gmail, yahoo and from my email account: *** Email address is removed for privacy ***. But the mails deliver to other emails
| Your message to <br>*** Email address is removed for privacy *** couldn't be delivered. | | A custom mail flow rule created by an admin at microsoft.onmicrosoft.com has blocked your message | | This message was rejected due to Policy (Executable Content) | | | suleiman.arzika | Office 365 | microsoft.com |<br>| --- | --- | --- |<br>| Sender | | Action Required |<br>| | | | | | |<br>| --- | --- | --- | --- | --- | |<br>| | | Blocked by mail flow rule | | | | How to Fix It |<br>| --- |<br>| The email admin at microsoft.onmicrosoft.com has created a custom mail flow rule that blocks messages that meet certain conditions, and it appears that your message has met those conditions. Check the text above for a custom message from the email admin that<br> may help explain the reason why your message was blocked and how you might be able to fix it (for example by modifying the contents of the message to remove prohibited words, or sending the message from a different email account). |<br>| If you're still unable to fix it, then consider contacting the email admin at microsoft.onmicrosoft.com to discuss what to do. While they're unlikely to remove or relax their rule, if you have a legitimate need to deliver your message they may offer guidance<br> for how to do so. | | | Was this helpful? Send feedback. | | * * * | | More Info for Email Admins | | This error occurs because a custom mail flow rule has been set up at microsoft.onmicrosoft.com that has blocked the original message. This is not a system or service error. <br><br> <br><br>In some cases the sender can change the message so it will no longer trigger the rule. But depending on the rule's conditions it's possible that the only way to deliver the message is to change the rule itself - and only the admin at microsoft.onmicrosoft.com<br> can do that. While it's possible the rule is unintentionally flawed or is more strict than the admin intended, it may be that it's working exactly as they want it to. | | Original Message Details | | | Created Date: | 9/30/2015 9:24:35 AM |<br>| --- | --- |<br>| Sender Address: | *** Email address is removed for privacy *** |<br>| Recipient Address: | *** Email address is removed for privacy *** |<br>| Subject: | RE: Suburban Fiber Company Ltd Playready License application CRM:0357002373 | | | Error Details | | | Reported error: | TRANSPORT.RULES.RejectMessage; the message was rejected by organization policy |<br>| --- | --- |<br>| DSN generated by: | BLUPR0301MB1569.namprd03.prod.outlook.com | |
| Message Hops | |||||
|---|---|---|---|---|---|
| HOP | TIME (UTC) | FROM | TO | WITH | RELAY TIME |
| 1 | 9/30/2015 <br><br>9:24:36 AM | BAY182-W91 | BAY004-OMC4S16.hotmail.com over TLS secured channel | Microsoft SMTPSVC(7.5.7601.23008) | 1 sec |
| 2 | 9/30/2015 <br><br>9:24:36 AM | BAY004-OMC4S16.hotmail.com | BL2FFO11FD026.mail.protection.outlook.com | Microsoft SMTP Server (TLS) | * |
| 3 | 9/30/2015 <br><br>9:24:37 AM | BL2FFO11FD026.protection.gbl | CO2PR03CA0024.outlook.office365.com | Microsoft SMTP Server (TLS) | 1 sec |
| 4 | 9/30/2015 <br><br>9:24:37 AM | CO2PR03CA0024.namprd03.prod.outlook.com | BLUPR0301MB1569.namprd03.prod.outlook.com | Microsoft SMTP Server (TLS) | * |
Original Message Headers
Received: from CO2PR03CA0024.namprd03.prod.outlook.com (10.141.194.151) by
BLUPR0301MB1569.namprd03.prod.outlook.com (10.162.214.15) with Microsoft SMTP
Server (TLS) id 15.1.280.20; Wed, 30 Sep 2015 09:24:37 +0000
Received: from BL2FFO11FD026.protection.gbl (2a01:111:f400:7c09::141) by
CO2PR03CA0024.outlook.office365.com (2a01:111:e400:1414::23) with Microsoft
SMTP Server (TLS) id 15.1.286.15 via Frontend Transport; Wed, 30 Sep 2015
09:24:37 +0000
Authentication-Results: spf=pass (sender IP is 65.54.190.218)
smtp.mailfrom=outlook.com; microsoft.com; dkim=none (message not signed)
header.d=none;microsoft.com; dmarc=pass action=none header.from=outlook.com;
Received-SPF: Pass (protection.outlook.com: domain of outlook.com designates
65.54.190.218 as permitted sender) receiver=protection.outlook.com;
client-ip=65.54.190.218; helo=BAY004-OMC4S16.hotmail.com;
Received: from BAY004-OMC4S16.hotmail.com (65.54.190.218) by
BL2FFO11FD026.mail.protection.outlook.com (10.173.161.105) with Microsoft
SMTP Server (TLS) id 15.1.274.4 via Frontend Transport; Wed, 30 Sep 2015
09:24:36 +0000
Received: from BAY182-W91 ([65.54.190.201]) by BAY004-OMC4S16.hotmail.com over TLS secured channel with Microsoft SMTPSVC(7.5.7601.23008);
Wed, 30 Sep 2015 02:24:36 -0700
X-TMN: [kxgWm9n4XoIJkTJBz4q/teMla9jM8ZwC]
X-Originating-Email: [*** Email address is removed for privacy ***]
Message-ID: <*** Email address is removed for privacy ***>
Return-Path: *** Email address is removed for privacy ***
Content-Type: multipart/mixed;
boundary="_e98c04c0-6414-4dff-ac28-12f8927fabf6_"
From: suleiman arzika <*** Email address is removed for privacy ***>
To: *** Email address is removed for privacy ***
Subject: RE: Suburban Fiber Company Ltd Playready License application
CRM:0357002373
Date: Wed, 30 Sep 2015 09:24:35 +0000
Importance: Normal
MIME-Version: 1.0
X-OriginalArrivalTime: 30 Sep 2015 09:24:36.0373 (UTC) FILETIME=[D2F9CC50:01D0FB61]
X-EOPAttributedMessage: 0
X-Microsoft-Exchange-Diagnostics: 1;BL2FFO11FD026;1:u8Oer2ffUN12jI6V+knIcyBdfeFMMoLyhYxx57aQ74ELKI5KN/AOKgbxeYSo1XOuIz2gkl6exGsSDifGZqh/YnDZasgWlFkLS74YHmi1aa3emw86fOFUZSHXPrRPp58Fej4oc6RF/FJyeLSET5c2gMlYwKkgaaRa2bFRKPIZAN7OUvx4Z/0FW37htdF6ZJ76pySFuDGNeYKdJ4kTN9ODnMO07zuEyAIt9aF2QYQBf1O4tBPYd++vS+wEeo+tVf8NDLTigG89OuXN4GXycyIjze1DjScVi6IzpWBiUTYHsHT67x2UeW7I/W89zrlN1/mkvD9WqM3p1RBb83WjnF4lBeiKfyxMSCqN2CZ//1EPafI=
X-Forefront-Antispam-Report:
CIP:65.54.190.218;CTRY:US;IPV:NLI;EFV:NLI;SFV:NSPM;SFS:(6009001)(2980300002)(438002)(199003)(189002)(62966003)(36756003)(11100500001)(5000100001)(2501003)(5890100001)(6806005)(5001830100001)(21470400001)(84326002)(104016004)(2351001)(8558605004)(549064008)(77806003)(4001540100001)(19625215002)(5001860100001)(568964001)(33656002)(46102003)(110136002)(87836001)(92566002)(2421001)(77156002)(50986999)(2561002)(4610100001)(15714825004)(106466001)(87572001)(5001920100001)(86152002)(1511001)(564344004)(54356999)(19580395003)(5001970100001)(46316001)(512934002)(21480400002)(64706001)(4050100002)(189998001)(86362001)(5008740100001);DIR:INB;SFP:;SCL:1;SRVR:BLUPR0301MB1569;H:BAY004-OMC4S16.hotmail.com;FPR:;SPF:Pass;PTR:bay004-omc4s16.hotmail.com;A:1;MX:1;
X-Microsoft-Exchange-Diagnostics:
1;BLUPR0301MB1569;2:5y/gU9YAIHEZES3fuYt1sil0B8jrk8t/ONUw1dX6CJcVCc/X6A9bxUTWPKU8MrKJRsLA5pYLWdzJ+rpZAVR9RBncfWKIeTxkrRxdmUDovrz0HHP57nXawHROHTi/LOmg1GzaV8ffWad3So6XtH8ZIqd9FxtZJOy+QaMUCVFhiUU=;3:Iyae2qWEMJ0mmf3ECy8clNlqia9uvB8Bbo8Y8vrvBg1fdxz9wUGtRRs6JN8bqFQPFcFuVuRhIk1pmddmG4BCEDaH1Wc+D2ezfjXQv9ve5uo9cF+LENITDViQ2mMGq5vmmLDwSkoi71o1I83oHXkcYjC+yoY639t7HpYdyv0K0BWQIPRVhO0bZ9QL6QmzHdKsqyyXNH2FEYMwRBpTnbScwq/rApYtZQ4KDg76Tw+Vs40og1ueJw9vlCuKz73Hsp3MFrl4fLQ7XGwJBeA7h5J+PlGhDDFjUMARwLwTqZF2grCHEh/ASvCIHiC56mSNSCKH;25:C1A8xpaHKA68qz6M5Mxtg23J/VkD5jGkLakegDaHqPJS6yBUJk+enVHuh9tTWsGz6CCQxotHv+qTqj510P4Bx1piwWqTf05KhtiljGDpgJJod+GcRFj2Wf1cxip3ug9S99iy9xdUGb8ub4EAFq4AjaToTf8W6FRF4MRpc9Ksz31Jdio1BNxThg2S0M+r0sXdoucfjjdb2xWfCtlj8SiJ8vQvNER/6PaShXFsd0apqed175B9y6IVz7MbcOIU5Lpl+e6c6SAw5UUJHgYwQLuUJdS1TSCmT6XSzp68m2C4n+w=
X-Microsoft-Antispam:
UriScan:;BCL:0;PCL:0;RULEID:(8251501001)(3010001)(71701003)(71702001);SRVR:BLUPR0301MB1569;
X-Exchange-Antispam-Report-Test: UriScan:;
X-Exchange-Antispam-Report-CFA-Test:
BCL:0;PCL:0;RULEID:(61425024)(601004)(2401047)(520078)(8121501046)(3002001)(61426024)(61427024);SRVR:BLUPR0301MB1569;
X-Microsoft-Exchange-Diagnostics:
1;BLUPR0301MB1569;4:jRDxQ6FHYvaVH5zDCc++6qL0NCVog8gEubH2Y4Xtus5eezEHYvukGgHspq4/t4eyIt1qal10kloehuw24XxPdnIlfs6B/D8fSeKpQFsH1ty0aRYgK5S5lzcwU1tSq9hJVCOisg6CPolDVciSFfPbw7u2YFuCj49v0KatwIybAKuT0h0rI1ZmJqUgmXjIy3lP2tk5Xtr5OW8vYMjv7TSZnWHSczXOc+PJ2vgBs5ZXSbVzt5+ThWiEytbF/KLhzKtVaUJevePkUXk+puomzua4WA304R584B/KKwsJ0s4g3LYEOIvJu3+PcLrnF9aQIOeYCEjtRG12vLQdo8VGUIsLLUAwWuViH27iHjSsp0z6kQ5xwzmBIW6d3ZdUF1dq25/BrvGM7qdHM8wBw0VmofZr+g==
X-Microsoft-Exchange-Diagnostics:
=?us-ascii?Q?1;BLUPR0301MB1569;23:nFJ1H4TDg/6L91CnAbVLBTfMeKjkXNehYMshAW8?=
=?us-ascii?Q?O8r+FVyZJwWhQxBT+5rK/Co6Wgjpt9+P+UJjevnsQrprdku1c1bxOd1/Anho?=
=?us-ascii?Q?BySBF20Jk9K9R48jSNRGa2t/bRdvQXO7lNsb1J3z4l2v3yDTRwrKHh7UlSte?=
=?us-ascii?Q?/t7piuXytS5L7UlzLM05afRTqsPJ3jhE78e5vnkyxKWXewN30XUun7oTO2cB?=
=?us-ascii?Q?WcCfoeQ1M/5xv7+mET0cGjegijvC/6+qS3urL+Nw7psRJX8nj8twEBTt7GIk?=
=?us-ascii?Q?IEVJbSxMVcitxLhGI/WvT+F1A1G0iZCg6cKPZ1w0rXukopB4ig7xakrlIXNx?=
=?us-ascii?Q?imhrCsf4PneN6Xqu9aC4pINgmyJQH9P7lC90j8O3OFcUKKYIZlP9N0Cg6WuD?=
=?us-ascii?Q?vz3mgXedtRUG+5TBuHwVLAN6AdE1rE79xmKbihMCO+Y1bfkSJQo3Sj2a963w?=
=?us-ascii?Q?/pTTbwxb6I66iHCz7LfqieD6vWGWuIavk6vMbiANI1VSMDim7KBgx/YKfFEo?=
=?us-ascii?Q?Ip+mfuo4HMXiE8OFqSZ8PGFpzKj7vOBtp/O+dz5bOsafTcmY3bTUZOhtK94p?=
=?us-ascii?Q?PGcYXFXVWM9MqCd7Ae3YxJ5tl55gychyAvDHfV9YqFftPXwMUNJ1/Mqz/y61?=
=?us-ascii?Q?gEK0fknlULvYJoQJJzNtS9Tl8tT7z7C6lnN28t41hGENtY+rB7HrMbLoV97g?=
=?us-ascii?Q?cHFJpaoh0iN/5KP42uy6OaheKnsLZss1PKFYmshjwRFeqOhfRnu/KPiT9eqo?=
=?us-ascii?Q?GR6RW00BJLALa3XtbkGcn7TdFwBXZht8AyuHp/+BRYkBIBRAsZcIh/eyFPvI?=
=?us-ascii?Q?q761WPTfibqfaPeo8OsSwwEf651V3+NT2G4aIZHXUoQSbBHcQA2OT/Y3qiGB?=
=?us-ascii?Q?tien+b9Si684CsM/FLm1BxEF3VVPkR44XDv/ic5QQ3dx9hhmiwQ90woOAvmN?=
=?us-ascii?Q?WXxqwjQjIrEkErbvB27J7qhaTTPacOsmktvMWwBVjRNqPc5Dculh/sjju2va?=
=?us-ascii?Q?mGZlQuRoRXMeyM6eQP5CfDih3v+uC89Ef9HHbZvoZ/7v4OI4Em/A0UMqRBpD?=
=?us-ascii?Q?KN1f6wpIKOKv3AvzhXg6+0i6NrrC1oMJjoDTwJBMf5/ZOCIqH1Uytozi4GUd?=
=?us-ascii?Q?vFEjKt5ecwzpi4XEFSpY7ks/w/XOTel84b/TkJnz48pbhG1U8qwknk7Z4KWD?=
=?us-ascii?Q?ZFeEQicdGz2ems5AFKtoDqSPtuoHntoxtLkSyRoRbaH2UAE9VTnpxMFmySN/?=
=?us-ascii?Q?F2dW3lpRNXLPv9CHJzKf11qA/8nT///KImVy9mcQLlnKo/jl7orF0mWC1S/o?=
=?us-ascii?Q?Y2Ch+qURY0+i/0hrXzlu8wOfm/IW/DIOIrgd9buEdhNQXo6ZK9ABBO5I2yjP?=
=?us-ascii?Q?ROkOEuxCJZevsyfd/n2ft44ieFxADygRXfhNLKNiN2YVla5Bw?=
A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Hafsatkurfi,
After reading the whole post, I understand that you have encountered an issue that the emails sent from your Outlook.com account couldn’t be delivered to a specific email account. And you have no problem sending emails to other email accounts.
According to the error message, the messages were blocked due to the admin of the recipient side has created a mail flow rule that blocks messages that meet certain conditions and your messages have met those conditions. In this scenario, please contact the admin of the recipient’s side to see if they can offer you assistance on how to make it work to deliver messages to their email accounts.
If anything we can do from Office 365 side, please don’t’ hesitate to post back.
Best regards,
Mouran