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Office 365 error

Anonymous
2016-01-31T09:16:36+00:00

Hi

Currently i've just installed office 365 to my company pc's. The results are some users got error

The time limit for logging on was reached while waiting for system resources. Try again."

MAPI 1.0 [000004C2]

Been searching in the web, some says need to rename registry key, some says you need to make a new profile, some says you need to uninstall and re-install again.

Been there, done that but nothing's work, and one user now having strange behaviour that cannot access office applications.

Today try to ask the customer support on my region, but unfortunately the phone number directly go to microsoft regional office. With my lack of english skills, its kind a big barrier. Anyway, try to explain my problems with the cust support, after that being tranferred to exchange support, and after that being tranferred to another one but it cannot connected.

And still im having this problem on my company user PC's, now my work is on the line.

Could you help me.

Thanks

Tom

Microsoft 365 and Office
Microsoft 365 and Office

A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs

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  1. Anonymous
    2016-02-02T22:09:58+00:00

    Hi Tom,

    We have checked your ticket and communicated with related team who are responsible for your case. The result shows that the issue has been resolved.

    Regards,

    Ryan

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  2. Anonymous
    2016-01-31T14:04:17+00:00

    Hi Tom,

    Do you mean that you have submitted a sevice request? Could you let us know the ticket number in the private messsage(PM) so that we can help you check the case status and update you about the progress? Here is the link to access PM:

    https://community.office365.com/en-us/user/conversations

    Best Regards,

    Vincent

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