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Error after creating site mailbox

Anonymous
2016-01-29T04:47:22+00:00

hi,

we use office 365 business premium. i am the primary site collection administrator & global admin.

after creating a new project site (ourdomain.sharepoint.com/sites/ourprojectsitesite) and clicking the 'add site mailbox'. the mailbox setup seems to complete and redirect to owa where i am prompted to choose a timezone. after doing this i receive the following error:

![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=6677ca1e-e357-42ce-b502-d546b894aa2f)

i keep retrying and have tried over several days.

the site mailbox is not listed in the 'shared mailboxes' page on the office365 admin center.

i have seen similar problems posted here but no solutions.

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  1. Anonymous
    2016-02-05T06:28:28+00:00

    Hi Franky,

    I'm getting an access denied error when logging in with powershell:

    FullyQuallifiedErrorId : -2144108477, PSSessionOpenFailed

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  2. Anonymous
    2016-02-05T01:15:30+00:00

    Hi Make,

    Since the mailbox exists in active users and there is no permission issue.

    It is suggested you use the PowerShell cmdlet as the settings on the website is correct.

    Thanks,

    Franky

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  3. Anonymous
    2016-02-04T08:26:34+00:00

    Hi Franky,

    The mailbox exists in active users.

    I am the site collection owner and the global admin, so I don't think it is a permissions issue.

    I shouldn't really have to start using remote powershell to turn on out of the box features should I?

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  4. Anonymous
    2016-01-31T19:29:18+00:00

    Hi Make,

    Is there any update?

    Thanks,

    Franky

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  5. Anonymous
    2016-01-29T09:08:35+00:00

    Hi Make,

    If the site mailbox is created, it will be in Active Users, not shared mailboxes.

    According to the error message, you can add the affect user to the Owners group or the Members group for the site collection or subsite and check how it works.

    Here are the steps:

    1.Browse to the site or site collection where you created the site mailbox.

    2.Click the gear icon for the Settings menu, and then click Site settings.

    3.Click Site permissions.

    4.On the ribbon, click Grant Permissions.

    5.Click SHOW OPTIONS, select the Members or Owners group permission level, enter the name of the affected user, and then click Share.

    If the issue persists, I suggest you use the admin account the set the language via PowerShell and check again.

    Run Set-MailboxRegionalConfiguration -Identity <site mailbox name> -Language <culture info for the mailbox>

    For example: Set-MailboxRegionalConfiguration -Identity <site mailbox name> -Language EN-US

    For more details about the cmdlet, please refer to:https://technet.microsoft.com/en-us/library/dd351103(v=exchg.150).aspx

    Thanks,

    Franky

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