Problem accepting shared folder invitation with OneDrive Business

Question

I received an email that our subcontractor had shared a OneDrive folder with me. I'm using OneDrive business. They use the regular version if I understood correctly. When I click the link in email, browser opens the shared folder and asks if I want to add it my OneDrive.

I click the button and it asks my account login details. I enter the details and get response that "Microsoft account doesn’t exist". Apparently I can't log in with my Office365 account details.

Please help, how can I accept the shared folder invitation in this case? I need the folder linked to my OneDrive business account, not personal.

Answer 1

Hi Eerik,

This option is designed to work between OneDrive accounts.

https://support.office.com/en-us/article/Add-and-sync-shared-folders-to-your-OneDrive-8a63cd47-1526-4cd8-bd09-ee3f9bfc1504

You can download the files/folders to local computer and put them to OneDrive for Business local synced folder, these files will be automatically synced(uploaded) to your OneDrive for Business library.

https://support.office.com/en-us/article/Sync-OneDrive-for-Business-or-site-libraries-to-your-computer-23e1f12b-d896-4cb1-a238-f91d19827a16

Let us know if you have any questions.

Best Regards,

Vincent

Answer 2

But doesn't that link the folder to my personal account (ie. *** Email address is removed for privacy ***), instead of business account (ie. *** Email address is removed for privacy ***)? As said, I want to link the folder to my OneDrive business account.

Answer 3

As stated on the error message, you need to login using Microsoft account. Your current account can only be used to access Onedrive for business but not Onedrive.