OneDrive shared document 404 error

Question

Hi,

I recently shared several Excel documents via OneDrive with a coworker, which show up in her "shared with me" file, but when she tries to access them, she gets a 404 error. She sent me the link that gives her the 404, and when I use the link, the documents open just fine for me. There are no spaces in the file names and we've both used IE to access the files. She can also still access the other documents I've shared with her in the past with no problem.

Any suggestions for how I can fix this?

Answer 1

hi maggie,

could you try re-sharing the file with your coworker to see if the issue can be fixed? here are the detailed steps:

1. click the ellipses (...) for the affected file and then click share.
2. click shared with in the left side menu and advanced.
3. delete the user’s permissions by click delete unique permissions.

if the issue persists, could you confirm the following?

1. try re-uploading this files and check the result.
2. temporarily creating a new library, upload the affected file to this library and share with your coworker to check if the issue can reproduced on the new library. to do this, click > site contents, click add an app > document library.

please let me know if you have any updates.

regards,

spike

Answer 2

Creating a separate folder did the trick. Thanks.