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Sharing failed: Invalid text value. Sharing file externally.

Anonymous
2015-10-02T08:30:20+00:00

sharing failed: invalid text value. a text field contains invalid data. please check and try again.

user has tried with 2 browsers but same error occurs. 

  • external sharing is enabled.

i've attached the error displayed along with the share

![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=d3bbe0bc-d100-4569-95e0-3766d8a3230d)

Microsoft 365 and Office
Microsoft 365 and Office

A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs

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6 answers

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  1. Anonymous
    2015-10-26T04:29:41+00:00

    To add, I don't  these issues.

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  2. Anonymous
    2015-10-26T04:25:26+00:00

    Hi Shirley,

    User has bottled it so we can delete this thread if we can?

    Thanks,

    Daniel Martins

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  3. Anonymous
    2015-10-08T03:56:06+00:00

    Hi Daniel M,

    Can you share the file with others now? Do you need further assistance?

    Regards,

    Shirley

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  4. Anonymous
    2015-10-05T07:06:31+00:00

    Hi Shirley,

    Will report back with findings.

    Ta,

    Daniel M

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  5. Anonymous
    2015-10-02T19:06:49+00:00

    hi mrdaniel,

    in the office 365 small business, we can’t have more than 2000 characters in the invitation email when sharing the files to external users.

    ![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=0aa325ac-2caa-4f4e-91bb-c8251623aa6a)

    given the situation, please try the following steps to troubleshoot the issue:

    1. check if the character number of the content in the invitation email box exceed the limit.
    2. if not, can other users share files to external users with the same content in the invitation email.
    3. if you type some simple characters into the box or blank, does it work?
    4. does the issue occur when sharing any files in the library?

    regards,

    shirley

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