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hi - when i attempt to run the audit log report - content viewing on sharepoint i am constantly receiving the below error. would you have any ideas what causes this? not sure if there is a setting i am missing or something.
thanks
natasha
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This feature isn't available in the online version.
I just looked at the link in your post and saw a note stating: "For SharePoint Online, the Opening or downloading documents, viewing items in lists, or viewing item properties event is not available".
Though I am not exactly sure why this feature isn't available, this at least answers my question (which was my original assumption)
You need to enable the Site Collection Audit Settings feature. You must be a Site Collection Admin to do this.
Hi Natasha,
Could you confirm the following information to help us narrow down the issue?
1. Do you see only the error on Content viewing report? Can you access other reports?
2. Do you have any other site collection on your tenant? If so, could check if the same issue happen on other site collections?
3. Have you turn on the audit settings according to Configure audit settings for a site collection?
4. Have you tried in different browsers?
@Rodrick, since the symptoms you experienced is a little different, could you start a new thread to help us focuses on each case separately?
Best Regards,
Eric Yang
I am having this same issue. The report is there, but it contains no data. When you visit the blogs and they tell you to go to the Audit log settings to enable it, the option to turn it on isn't there. I am guessing that this is an on-prem vs online issue. Not sure why they would cut this audit feature off, but who knows. SharePoint Online support isn't that great.