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Office Automatic Update Scheduled Task Error | Microsoft Office 365 Business 2016

Anonymous
2016-02-23T08:30:50+00:00

Please can you advise what the error code 30016-27 means? When I set the display level=True and then run the office automatic update scheduled task I receive this error.

I have group policy assigned to specify the update location to look for using the 2016 ADMX files.

If I run the update in office instead, it will pick up the waiting updates from the network share. However I would like the automatic update task to run so I don't have to manually update every one of my 90 machines.

I have run a repair and re-installed and added the computer account permissions to the network share.

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  1. Anonymous
    2016-02-24T03:08:59+00:00

    I have already performed those actions. Do you have access to a list of error codes as 30033-27 is not what is being displayed. I need to understand what 30016-27  means please.

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  2. Anonymous
    2016-02-26T03:43:40+00:00

    On all machines, I'm currently running it on 11 pilot machines.

    I can install it from the network share if I click on update from the GUI of the application. This is purely for the update Scheduled Task when I receive this error.

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  3. Anonymous
    2016-02-25T05:25:08+00:00

    Hi Ricky.tanner.madgex.com,

    Thanks for your clarification.

    For the error code 30016-27 when updating Office 2016, there is no official article about this. To troubleshot the issue and find the root cause, could you help confirm the following details?

    1. Does the issue occur on all machines or only one machine?
    2. Can you install it if you download the update from the network share to a local folder?

    Regards,

    Shirley

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  4. Anonymous
    2016-02-25T04:35:51+00:00

    Any thoughts on this? Any support at all please?

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  5. Anonymous
    2016-02-23T11:38:08+00:00

    Hi Ricky,

    Could you please try the following steps to see the outcome?

    1. Temporarily turn off antivirus software.
    2. Temporarily turn off the firewall.

    You can refer to the following article for detailed steps.

    Error code 30033-27 when installing Office

    Thanks,

    Ran

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