Access Copy/Paste problem

Question

We have recently upgraded from Access 2010 to 2016. Since then, our access application crashes when a copy/paste action is performed on this specific application. We've contacted O365 and tried to troubleshoot the issue with no luck (disabled antivirus, clean boot, clean temp files, latest updates, and so on.). This problem is affecting all of our PCs (6 in total).

This specific application is working in Access 2010, sometimes in 2013 and not at all in access 2016. 

The error reported in event viewer is the following:

Faulting application name Access.exe version 16.0.7167.2040

Exception Code: 0xc0000409

Fault Offset: 0x0000000000959a5c

Any help will be appreciated.

Thanks!

Answer 1

Copy and paste from what to what? Is that the only problem?

Answer 2

Have you done a compact and repair? A Decompile (Decompile)?

If its only the one database, then its not likely to be an Access issue, but a combination. 

I'm not sure what the problem could be. But a possible solution is instead of copying and pasting forms. Try importing them from another copy.

Answer 3

It is just this database. I've tried to import to a clean DB, file in order to check if there is any type of corruption, and the problem still persists.

It is odd though because if you move the same DB in an Office 2010 installation, it works!

Answer 4

Does this occur in ALL databases, or only one?

If ALL databases then the installation of Access/Office or Windows would be suspect.

If only ONE database, then that database may be corrupt. Try creating a new, blank database and importing everything from the old db into the new. If you have a corrupt form, then you may need to skip that form, and recreate it from a recent backup, or from scratch.

Answer 5

Hi Scott,

Yes copy/paste is the only problem. We are trying to copy/paste forms either by select all, copy, paste OR by using a macro.