Access Copy/Paste problem

Question

We have recently upgraded from Access 2010 to 2016. Since then, our access application crashes when a copy/paste action is performed on this specific application. We've contacted O365 and tried to troubleshoot the issue with no luck (disabled antivirus, clean boot, clean temp files, latest updates, and so on.). This problem is affecting all of our PCs (6 in total).

This specific application is working in Access 2010, sometimes in 2013 and not at all in access 2016. 

The error reported in event viewer is the following:

Faulting application name Access.exe version 16.0.7167.2040

Exception Code: 0xc0000409

Fault Offset: 0x0000000000959a5c

Any help will be appreciated.

Thanks!

Answer 1

We are using a macro. However, even when we try the select all -> copy -> paste, from within the form the problem persists.

Answer 2

How are you doing the copy/paste? Are you using the keyboard, or are you using code to do this?

If you're using code, then show the code.

If you're using the keyboard, then you're back to troubles with the database, with Access, or with Windows.

Answer 3

Hi Scott,

I've tried that, but the problem persists. On some workstations with older version of Access and Windows it works just fine.

Answer 4

If it's just the one database, then try importing to a new, blank database, but do NOT import the suspect form. Instead, restore it from a known good backup, or recreate it from scratch. It's possible you have a corrupt form.

Answer 5

Yeap, I've tried compact and repair... I am sure it is a combination of both.