DLL error when importing Excel file to Access 2016

Question

I have a user (userA) trying to import an Excel file into a new Access database.  He is taking the route displayed in the below screenshots, and gets the same 'Cannot find DLL entry point GetUserDefaultLCID in kernel32' error message each time. 

A different user (userB) on another PC who is able to import the Excel file into an Access database.  I have mirrored the programs installed on userA's with userB the best I could, and still no luck.  I have tried saving the Excel file as different file types and importing it that way, but issue persists.  I have also tried installing Office 2013 x86, Office 2013 x64, Office 2016 x86, and Office 2016 x64; however, the issue persists.

UserA:

Windows 10 x64 Enterprise

(He previously had a different computer with Windows 7 x64 Enterprise, and was still unable to perform this action on that machine.)

UserB

Windows 7 x64 Enterprise

Answer 1

Issue has been resolved with a fresh install of Windows 10 Anniversary. 

Thanks for the help guys.

Answer 2

We have tried EVERYTHING we can think of, i have 5 computers that we tested this on, hard to believe that ALL the Windows OS's are wrong.  we even tried one with a fresh install and same issue.  Any ideas out there?

Answer 3

Please open your own question for your issue. You'll get much better results that way.

Answer 4

If the user is experiencing the exact same problem, wouldn't it be better to post it on this thread instead of opening a new one?

Answer 5

They can, but the chances of help are remote, and they are MUCH better if the questions is opened as new. Many participants here won't open questions with a slew of replies, so the bigger the question gets, the less the chance of a solution.

As an example, note this question - 3 comments now with no technical assistance provided.