Unable to open hyperlink: Cannot open the specified file.

Anonymous
2016-11-11T00:30:05+00:00

I'm experiencing a problem opening the hyperlinks from Word (Office 365).

I tried to open the same hyperlink (ctrl+left click), same document, opened on 2 different laptops[1]: one of the 2 presents this[2] error. Several other desktops in my network are experiencing the same problem.

Could you please help me with the debug sharing some ideas?

Thank you very much in advance for the help!

Simo

[1]

The computers are both running Windows 10 enterprise and are both joined into the same domain.

 [2]

Unable to open https://faerew3423432vhmx.cloudfront.net/auscon/pages/1469/attachments/original/14686565/my_doc.pdf?14686565. Cannot open the specified file.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2016-12-03T10:14:40+00:00

    Hi Simo,

    Could you share some updates?

    Regards,

    Tisky

    3 people found this answer helpful.
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