A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
Configured a way that will work for us. Still haven't figured out a way to show a student their Global hours in SharePoint, but we have a different database that they can see their hours. I intend to explore programmatically creating SharePoint list views for each user that will return this data in the future.
For now:
SharePoint List field "Total Time" is a calculated number. This formula changes the value from a time value to a numeric, 2-decimal number.
=ROUND((([End Time]-[Start Time])*24),2)
I then export the spreadsheet to Excel, and the community service manager will simply "Refresh All Connections" on the Data tab going forward.
Using SUMIFS, I'm separating Total Hours (J-column) for each user ID (A-column) and filtering for "Approved" (L-column). The Approved, Pending and Rejected status is from the SharePoint list, and I'm using the same formula to return values for each type.
=SUMIFS(J7:J5006,A7:A5006,(B1),L7:L5006, "Approved")
Thanks for the help.