My Windows Security SIgn in keeps popping up even after entering correct details

Question

Hello,

I am on Windows 10 Enterprise and using Microsoft 365 office products.

I have an issue with my Windows Security Login popup. Whenever any application from Microsoft 365 tries to log in with my Microsoft account credentials via Security PIN, it goes into a loop.

Below I am trying to disable/change PIN/verify my identity in my sign in options in settings:

Below in my Excel Sign in:

Even if I click for other methods, it keeps looping to same window.

Also I am not able to close this popup any way even after closing my settings/excel. The popup remains on my screen until I restart.

Even clicking on cancel does nothing, it pops up again.

How can I resolve this?

Answer 1

Having the same issue after upgrading my PC. Pin setting is just stuck. I had to re-activate my Windows copy to connect it to the new HW and it's stated as "Activated" in the settings. At the same time I can't set PIN due being stuck in the same loop as OP. I can't change to the local account either as system says that it can't verify me.

I don't know how to resolve this rather annoying issue and I would really appreciate if someone from Microsoft could assist me with this.

Answer 2

Buongiorno,

devi andare su "chrome://password-manager/settings" impostazioni e "disabilitare Usa Windows Hello in fase di inserimento delle password". A me funziona! ; )