MS Teams - Want to help my college learn how to use Teams for Conferencing (instead of Skype for Business)

Bambace, Ken 41 Reputation points
2019-10-31T19:57:40.227+00:00

My college would like to incorporate the use of Teams better - to begin with, using it for Conference Calls (since Skype for Business is getting phased out here). I already know how to use Teams as a basic to intermediate user, but wanted some guidance from more experienced developers/users.

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  1. FrankPeters 6 Reputation points
    2019-11-25T09:58:00.25+00:00

    Hi Ken,

    You already received great links and content.

    What I would also recommend is creating a plan of approach (adoption strategy);

    • create a multi-disciplinary team (business, technical) but also have different champions / early adopters to create awareness and take the lead in the adoption process
    • create a strategy (i.e. different scenario’s)
    • assess readiness and build a plan
    • execute and onboard with continuous measurement and improvement

    Great adoption course can be found on Edx;
    https://www.edx.org/course/microsoft-service-adoption-specialist

    Regards,
    Frank

    1 person found this answer helpful.