Microsoft Translator Add-in for Outlook - Right Click Print

Kyle Anderson 21 Reputation points
2021-07-29T14:42:20.673+00:00

Hello,

I have installed the Microsoft Translator Add-in for Outlook from the Microsoft Store. When I click on an email and then click the translate message button on my ribbon the translation window opens on the right side of my outlook window. Another person that installed the App the same way, is able to right click in this window and print, I however am not able to. I was wondering how I can get this functionality.

Thank you for your time,

Office Development
Office Development
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Development: The process of researching, productizing, and refining new or existing technologies.
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Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Jade Liang-MSFT 9,956 Reputation points Microsoft Employee
    2021-07-30T07:54:01.567+00:00

    Hi @Kyle Anderson ,

    What's the specific version of your Outlook desktop client (File>Office account>About Outlook), and are you working on same version with the user who could print there?

    I haven't found relevant print information in the Official document of Translator Add-ins. Then I tried to test on multiple version of Outlook, I found that we could find the print option in my latest version of Outlook 365 version 2106 (Build 14131.20332) but not for my Outlook 2016. So I think it may be related to your client version, it's recommended to first check it.

    Outlook 365:
    119344-image.png

    Outlook 2016
    119323-image.png
    If your issue has any update, please feel free to post back.


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  1. Kyle Anderson 21 Reputation points
    2021-07-30T13:42:08.387+00:00

    Hello Jade,

    The version I am using is Office 365 Version 2102 (build 13801.20808. The person that has it working is on Office 365 Version 2106 (build 14131.20332). I will update to that version and see if it fixes the issue for me :)

    Thank you for your guidance and taking a look, it is muchly appreciated.

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