Word not displaying table data with merged cells after updates

Anonymous
2017-08-16T20:19:24+00:00

Windows 10, Office 2016 Pro Plus both fully patched.  Have a word document that includes multiple tables, in each table there are merged cells.  If the cell is merged you can't click on the cell or see the data in the cell.  If you copy the table out of word and paste it into excel the data shows.  If you un-merge the cells and paste it back into word it shows all of the data.  I tried this on a system that is not patched and the merged tables display properly in word.  Why would an Office update break pasting merged cells into a word document?  Any advise on this will be greatly appreciated, this is impacting over 4600 documents at this time and I am sure we will be finding many more.  Here is a screen shot of a sample table and what word is doing with it.  You can't click in the blank cells once it is in word.  Thanks all

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2017-10-12T12:46:12+00:00

    I did the patches that were released and it fixed the problem.  Make sure that you have the patches that are identified above uninstalled, after you run your updates.  If you can't uninstall or run the updates just show your IT folks this page and it will help them fix it.

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  1. Anonymous
    2017-08-23T13:59:23+00:00

    This is most probably the same issue as described in https://answers.microsoft.com/en-us/msoffice/forum/msoffice_word-mso_win10-mso_2016/issue-merging-word-tables-after-applying-kb3213656/aeae7b7f-3db8-467d-80db-da8d02a8140e .

    This time the patch introducing the issue can be uninstalled without security concerns.

    But I'm seriously concerned that the next patch containing also security updates for Word 2016 WILL reintroduce the issue if Microsoft does not investigate and fix it in time.

    So please keep us updated!

    The problem should also be described as a known issue in https://support.microsoft.com/en-us/help/3213656/august-8-2017-update-for-word-2016-kb3213656.

    Probably the patch should even be revoked as text in the vertically merged cells becomes invisible and uneditable!

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  1. Anonymous
    2017-09-27T22:14:34+00:00

    This doesn't help at all on computers that we don't have update rights to.  Our IT department will have to do this, and in the meantime, I guess I save as a .doc and take the document home to my older version of Word???

    How can Microsoft have known about this bug for this long and not have fixed it?

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  2. Anonymous
    2017-09-28T08:09:19+00:00

    This doesn't help at all on computers that we don't have update rights to.  Our IT department will have to do this, and in the meantime, I guess I save as a .doc and take the document home to my older version of Word???

    How can Microsoft have known about this bug for this long and not have fixed it?

    Raise a ticket with your IT department, perhaps with a link to this topic. I spent longer listening to the user complain about how badly it was affecting her work than I did researching the problem and implementing a fix.

    In most organisations it should be a quick "authorise for removal" on WSUS and then the update should be removed whenever your next update cycle is due.

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  3. Anonymous
    2017-10-03T13:17:40+00:00
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