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Anonymous
2018-03-16T12:02:10+00:00

Hi, 

we are using your web-email:  Exchange Online (Plan 1) .

We have about 20 emails in your system 2 users are receiving strange error when they want to login on website https://login.microsoftonline.com.

They receive error: 

The server is busy and can't respond to your request. Please try again later.

X-ClientId: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

request-id xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

X-OWA-Error Microsoft.Exchange.Data.Directory.SystemConfiguration.OverBudgetException

X-OWA-Version 15.20.588.14

X-FEServer xxxxxxxxxxxxxxxxx

X-BEServer xxxxxxxxxxxxxxxxx

Date:3/16/2018 8:58:22 AM

Fewer details.

We have already clear all history,cookies etc. try different web browser.... 

The error appears for about 5-10 min then user can log into email.

This happens about 3-4 times per day.....

Do you have any idea what we can do?

Thank you

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2018-03-23T03:14:15+00:00

    Hello Boštjan,

    Have you referred to my reply? is there update about it for further help?

    Regards,

    Rudy

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  2. Anonymous
    2018-03-20T10:10:54+00:00

    Hi,

    today problem appears again. 

    We try on Internet Explorer and  Microsoft Edge both generate same problem.

    User can work for about 5-10 min then we receive error: The server is busy and can't respond to your request. Please try again later.

    Any other idea what we can check?

    Thank you

    Best regards, Boštjan

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