Frequent automatic shutdown

wei anson 1 Reputation point
2021-08-03T02:31:48.667+00:00

内核电源管理器已启动关机转换。(The kernel power manager has started the shutdown conversion.)

关机原因: Kernel API (Shutdown reason: Kernel API120012-g4k3yids3ed5y618.png

Windows 10
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A Microsoft operating system that runs on personal computers and tablets.
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3 answers

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  1. Spigolo 456 Reputation points
    2021-08-06T16:40:49.063+00:00

    Hi @wei anson

    Try to get the reason (ID) of the shutdown first.
    Follow the hints in this article:
    find-shutdown-log-windows-10

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  2. Cheong00 3,476 Reputation points
    2021-08-06T20:42:44.597+00:00

    See this thread for more information.

    I would add that although the thread mentioned the reason as power button, in that case it's more likely because of power settings on battery level.

    But yes, the first thing to check is whether someone accidentally pressed the power button, usually the one on certain keyboard.

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  3. Seeya Xi-MSFT 16,461 Reputation points
    2021-08-19T06:15:29.127+00:00

    Hi @wei anson ,

    Please see: https://www.tenforums.com/general-support/118834-kernel-power-has-initiated-shutdown.html
    Maybe it is helpful.

    Best regards,
    Seeya


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