Open Dialog box on an unsaved excel file doesn't go away

Anonymous
2018-11-09T16:16:33+00:00

Open Dialog box on an unsaved excel file doesn't go away, no matter what I do. This is really annoying as I have unsaved work and will have to close the excel and would loose the most recent changes. It always come back no matter if I press "Esc" or "Cancel" or "X"

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Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2018-11-16T08:10:35+00:00

    Hi Ankit,  

    Have you checked my reply above? Have you tried the online repair? Can you use Excel normally now? Do you still need any help? You are welcome to share your recent updates here.

    Thanks,

    Neo

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  2. Anonymous
    2018-11-16T12:59:21+00:00

    I won't run the repair as problem occurred due to one messed up Add-in, problem hasn't occurred so far. Microsoft needs to file a bug and work on it. I can post here as soon as the problem occurs again, not sure how will that help too

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  3. Anonymous
    2018-11-17T07:07:58+00:00

    Hi Ankit,  

    Sorry for the inconvenience caused by this issue.

    To troubleshoot this issue, I'd like to suggest you use Easy Fix Tool to uninstall Office and then install it again to check if you can use Office normally. Please have a try and share with me your result.

    Regards,

    Neo

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  4. Anonymous
    2018-11-19T22:59:41+00:00

    Hi Ankit,   

    Have you tried Easy Fix Tool to uninstall Office and install it again to see the outcome? Does the saving page still persist? Do you still need any help? You are welcome to share your recent updates here.

    Thanks,

    Neo

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