PowerPoint Slide Number Problem

Question

Hello,

I have the version of PPT  with Office 365 and have issues with page numbers. I have the page numbers set up on the slide master. All of the slides I created previously have the slide numbers on them correctly. But when I add a new slide or duplicate an existing slide, instead of the page number appearing, it appears as <#>.

I've tried going into insert page number and checking/unchecking/apply to all/etc many times on the master and in regular view, but nothing. When I go to insert page number on one of these problem slides, I check the page number box, but when I go back in, the box is always unchecked again. It will not stay checked. I have had issues with this for a long time and nothing seems to work.

Even if I create a new slide and apply a layout to it, the slide number just appears as <#>, not the actual number.

Any suggestions appreciated. Thank you!

Answer 1

Yes. I understand that. The one that isn't working was created using Insert>Slide Number.

Answer 2

Maybe post a couple of slides with the problem (delete anything confidential) somewhere it can be downloaded.

Answer 3

Hi Kathy,

As John mentioned, may be a copy of your presentation will be a great help for us to have a clear view on this weird behavior.

Please make sure there is no confidential information in your sample presentation and you could upload it to your personal OneDrive and share us a link here.

Regards,

Alex Chen

Answer 4

I was out of the deck for a couple days and went back in today. It seems to be working fine now. I'm guessing it may have been a SharePoint glitch. SharePoint give us a lot of strange problems using PowerPoint so whenever something strange like this happens, I always consider SP as a possible cause. Can't be sure though. Thank you for all of your help and suggestions!

Answer 5

Hi Kathy,

We are really sorry about all the inconvenience caused by our products.

Anyway, it's good to know your presentation is back to normal now. If you encounter any other issue related with Office application, feel free to post back in this community.

Regards,

Alex Chen