Share via

All word docs opening only in Web Layout. Cannot create or see in print Layout view

Anonymous
2020-06-24T13:36:39+00:00

Opening an existing doc, or creating a new doc - same issue. 

The doc will not work in Print Layout viewing mode. I am at 100%, only 1 column with a page of narrow margins. If I click Web Layout view, it will show the doc but in a strange and hard to read format with 22" of width and not respecting the settings for the format requested. 

The issue is I have a large doc to create. I create and edit in multiple page viewing mode at about 60% viewing which gives me the view I need to work on multiple pages at once. I need to see the document format of multiple pages as I work. 

How do I correct what is going on with MS Word? I am using MS Office 365 ProPlus, ver.1908

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

9 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Stefan Blom 324.9K Reputation points MVP Volunteer Moderator
    2020-06-24T14:31:32+00:00

    Try the following: On the Layout tab, click Columns and then click More Columns. Click to select the "One" option under "Presets" (even if the option appears to be selected already) and confirm with OK. Does that correct the display so that the document can be viewed in Print Layout view?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2020-06-24T14:41:23+00:00

    Thank you Stefan. I did this and no change.

    0 comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  4. Stefan Blom 324.9K Reputation points MVP Volunteer Moderator
    2020-06-24T15:11:27+00:00

    Try the following in Web Layout view: Copy the content, minus the very last text paragraph, and paste into a new, blank document. Does that fix the problem?

    0 comments
  5. Anonymous
    2020-06-24T15:23:22+00:00

    I tried this and no changes. It will not over ride this wonky format. I even tried with paste A (text only) to no avail. 

    This is such a frustration point. I am at my wits ends with microsoft. :(

    0 comments