All word docs opening only in Web Layout. Cannot create or see in print Layout view

Anonymous
2020-06-24T13:36:39+00:00

Opening an existing doc, or creating a new doc - same issue. 

The doc will not work in Print Layout viewing mode. I am at 100%, only 1 column with a page of narrow margins. If I click Web Layout view, it will show the doc but in a strange and hard to read format with 22" of width and not respecting the settings for the format requested. 

The issue is I have a large doc to create. I create and edit in multiple page viewing mode at about 60% viewing which gives me the view I need to work on multiple pages at once. I need to see the document format of multiple pages as I work. 

How do I correct what is going on with MS Word? I am using MS Office 365 ProPlus, ver.1908

Microsoft 365 and Office | Word | For home | Windows

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  1. Stefan Blom 325K Reputation points MVP Volunteer Moderator
    2020-06-24T18:39:22+00:00

    Can you share the document?

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  2. Anonymous
    2020-06-24T18:47:50+00:00

    How do I share this doc?

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  3. Stefan Blom 325K Reputation points MVP Volunteer Moderator
    2020-06-24T20:12:23+00:00

    You can upload it to OneDrive or Dropbox, create a "share" link and post that link here.

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  4. Anonymous
    2020-06-27T09:45:00+00:00

    Dear Caro,

    Welcome to share any updates when you have time if you need further help on this issue.

    Best Regards,

    Cliff

    1 person found this answer helpful.
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