HMD Global Oy

Sanjeewa Aththanayaka 1 Reputation point
2021-08-07T20:29:25.757+00:00

DeviceKitsAuthClient
121260-screenshot-2021-08-08-013252.png

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. AmanpreetSingh-MSFT 56,876 Reputation points Moderator
    2021-08-16T07:42:21.297+00:00

    Hi @Sanjeewa Aththanayaka • Thank you for sharing required details.

    I tracked the correlation ID and found that the user is not present in your tenant, which is why you are getting this error. There are multiple ways to resolve this error.

    1 Invite the user as guest user to your tenant. Once the users accept the invite they can access the application. For this purpose, navigate to:

    Azure Active Directory > Users > +New Guest User > provide required details > Invite.

    2 Create Self Service Sign-up by creating a user flow and adding your application to the user flow. Users can then use create account link to create their accounts by themselves. Read More: https://learn.microsoft.com/en-us/azure/active-directory/external-identities/self-service-sign-up-overview

    ----------------------------------------------------------------------------------------------------------

    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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  2. shahzad 1 Reputation point
    2022-07-30T02:05:58.967+00:00

    user account does not exist in tenant 'HMD Global Oy' and cannot access the application 'a1e6b94a-3951-4cfd-a49c-3e69542ae128' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different account.

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  3. Muhammed Khaled 0 Reputation points
    2023-07-17T10:25:46.4833333+00:00
      can anyeone help me
    
    Sorry, but we’re having trouble with signing you in.
    Request Id:  4f8f3ee8-2526-447e-ae17-20cf3a672a00 
     
    Correlation Id:  050b032b-d53a-47b3-9c68-18960fc47429 
    
    Timestamp:  2023-07-17T10:22:27Z 
     
    Message:  AADSTS50020: User account '******@gmail.com' from identity provider 'live.com' does not exist in tenant 'HMD Global Oy' and cannot access the application '320bada1-5e32-4b75-824f-e7825a88d51e'(DeviceKitsAuthClient) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. 
         
    
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