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Onedrive and Sharepoint files not showing in Excel Recent files

Anonymous
2020-07-23T16:00:59+00:00

I am using the latest version of Excel and Onedrive, my Excel is connected to Onedrive (business), but recents do not show.  They show for local and network drives, and I can pin them, but they won't appear or be searched for otherwise.  Please advise how this can be changed.

Microsoft 365 and Office | Excel | For business | Windows

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  2. Anonymous
    2020-07-23T17:13:22+00:00

    Hi sssbbb,

    Sorry for the inconvenience it may have caused.

    I did a test from my side, but I cannot reproduce the same problem. My workbooks stored in OneDrive for Business and SharePoint Online will be listed in the Recent files, and I could also search for them.

    To troubleshoot the issue you encountered, there’re some suggestions you may try:

    1. In Excel, click File > Account, remove the OneDrive for Business service you connected with, and re-connect it.
    2. Restore the Office account status.
    1. Sign out and close all Office apps.
    2. Access to the Credential Manager and select “Windows Credentials”.
    3. Remove all credentials beginning with “MicrosoftOffice16”.
    4. Restart and log into Excel.

    If the issue persists, we would like to collect some information to further check it:

    1. Which version of Office do you have? After starting Excel, click on File > Account, please take a screenshot of the Product Information part and share it with us.
    2. Regarding the problem you mentioned, it would be great if you can provide some more details like screenshots of the interface.

    Best regards,

    Madoc

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  3. Anonymous
    2020-07-26T14:59:12+00:00

    Hi sssbbb,

    Regarding the issue, do you still need assistance?

    Best regards,

    Madoc

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  4. Anonymous
    2020-07-27T04:37:29+00:00

    Thanks Madoc, yes please, the situation is still the same and we will be using Sharepoint for everything soon so need Recents to work really!

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  5. Anonymous
    2020-07-27T14:55:03+00:00

    Hi sssbbb,

    I’m sorry that the issue persists. For this problem, would you mind providing the following information to us so we can further check it?

    1. Which version of Office do you have? After starting Excel, click on File > Account, please take a screenshot of the Product Information part and share it with us.
    2. Regarding the problem you mentioned, it would be great if you can provide some more details like screenshots of the interface.

    Best regards,

    Madoc

    0 comments