This is a nightmare. We have a Farm of 9 servers and 300+ users. Only printers we can get working correctly are Konica using their universal driver.
We have several overseas offices that just cannot print. We don't use point and print . Xerox, Canon, Epson printers all jacked up after the latest update
How can we allow the installation or update of the printer drivers with Group Policy Objects without the user being administrator after updating kb5005033?
The update kb5005033 broke the GPOs I use to install/update printer drivers on my domain.
Now users are prompt to enter the credentials of an administrator to install/update their printer driver.
I have more than 400 computers use by as many users in more than 20 locations.
here's the information of the update in question : https://support.microsoft.com/en-us/topic/august-10-2021-kb5005033-os-builds-19041-1165-19042-1165-and-19043-1165-b4c77d08-435a-4833-b9f7-e092372079a4
I use the following documentation to try to allow the users to install drivers from our reconsize servers with no success.. https://support.microsoft.com/en-us/topic/kb5005652-manage-new-point-and-print-default-driver-installation-behavior-cve-2021-34481-873642bf-2634-49c5-a23b-6d8e9a302872
I'm out of options. any idea?
41 answers
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PaulB 11 Reputation points
2021-08-13T14:17:43.393+00:00 -
MichaelCMetal 21 Reputation points
2021-08-13T18:41:29.467+00:00 I read through all of this and tried a lot of different ideas. Then v4 drivers were mentioned as being a fix. I can confirm now, for both our Konica Minolta BizHubs, and our Kyocera EcoSys and KX series copiers that this is a working fix. Keeping the restrictions on for security, as well as still getting GPO printers pushed without issue.
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PaulB 11 Reputation points
2021-08-16T12:12:22.63+00:00 Curious. What Build of Server is everyone on? I'm Server 2016 1607
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Sandrine Marquis 151 Reputation points
2021-08-12T12:02:35.123+00:00 You're probably right. I was thinking people were complaining after the update and other were not because the update wasn't applied yet. It's probably the driver. Now the problem is who to fixed this when the problem comes from différents drivers... if this is the latest version of those specific drivers.
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Sandrine Marquis 151 Reputation points
2021-08-13T12:35:50.117+00:00 I've been doing some testing using a desktop computer and a brand new AD user...
I discover something else.
I have two print server.
I have two printer using the same driver on two different server and one works and the other doesn't.
both are shared and list on AD. both using version 3.8.0.0 of the konica minolta universal driver.
If I open the windows explorer and type \server1 and right click the printer "A" and choose connect, it's installing no problem. and if I try another one of the printers it might not work.
If I open the windows explorer and type \server2 and right click the printer "B" and choose connect, it's prompting me for user and password and if I try another one of the printers it might work.
I can't find the correlation between does who are working and those who are not.If I can't install them manually, my GPOs won't work for sure.