Unable to switch sheets in Excel

Question

Hi, I recently bought an Asus Zenbook and my PgDn button is together with my down arrow key as shown. And I did the shortcut of Ctrl-PgDn but it doesn’t change to the next sheet in Excel. It work on other laptops if the button is not together with the down arrow. I am using the Excel on Microsoft 365 app on student account. Thanks

Answer 1

Hi Ryan,

 

If so, you can send the feedback in Excel app and related product team could get informed about the issue with specific PCs. Sorry to convey that engineers here have limited resources on further investigate the issue.

If the button is also unable to work in other Office apps like Word or OneNote, I would suggest you post a new thread under the category: Excel / Windows 10 / Microsoft Office Programming and let engineers there know that you need a VBA to realize the function of switching between sheets. You will get response in hours and don't worry if it's the first time to use VBA as they will show you the detailed steps.

 

Hope this workaround could meet your deadline to assignment. Sorry for the inconvenience caused by the feature incompatible. And I have submitted the feedback with the button issue on specific PC model.

 

Best Regards,

Mia

Hi Mia,

I have figured the correct shortcut key to change tabs for laptops who have PgDn key in the down arrow. It is not taught in google apparently.

Thanks for your help.

Answer 2

I just tested Alt + Up arrow, and Fn + up arrow, doesnt work.

My Laptop is Asus UX433FLC

Answer 3

Hi Ryan,

If so, you can send the feedback in Excel app and related product team could get informed about the issue with specific PCs. Sorry to convey that engineers here have limited resources on further investigate the issue.

If the button is also unable to work in other Office apps like Word or OneNote, I would suggest you post a new thread under the category: Excel / Windows 10 / Microsoft Office Programming and let engineers there know that you need a VBA to realize the function of switching between sheets. You will get response in hours and don't worry if it's the first time to use VBA as they will show you the detailed steps.

Hope this workaround could meet your deadline to assignment. Sorry for the inconvenience caused by the feature incompatible. And I have submitted the feedback with the button issue on specific PC model.

Best Regards,

Mia

Answer 4

Hi Ryan,

Thanks for sharing back with us.

I will mark your reply as answer so than other users with same keyboard on their laptops could have a reference when they encountered with some issue using PgDn.

Appreciate your efforts and hope you will get a wonderful score on the assignment. Do feel free to post in our forum if you need any support with Microsfot.

Best Regards,

Mia