Unable to disable archiving

Question

I tried to disable archiving for a user but then I received an error saying an In-place hold is enabled.

On trying to remove the In-Place hold, I was able to get the In-Place hold GUID using the command Get-Mailbox "xxxxx" | Format-List InPlaceHolds

but on running the command to generate the hold's name Get-MailboxSearch -InPlaceHoldIdentity "GUID value"

I am receiving the error Couldn't find mailbox search object with In-place Hold identity 'GUID value'.

ComplianceTagHold is false.

I have attached the error screenshot.

Answer 1

Follow the steps in this article to identity and remove all holds, you seem to have at least two applied: https://learn.microsoft.com/en-us/microsoft-365/compliance/delete-items-in-the-recoverable-items-folder-of-mailboxes-on-hold?view=o365-worldwide

Answer 2

Hi @Admin

From the error message, it seems a Microsoft 365 retention policy and an eDiscovery hold are applied to the mailbox.

Please first follow the steps in this link to identify the hold type:
Step 2: Use the GUID to identify the hold

For eDiscovery holds: eDiscovery holds
For Microsoft 365 retention policies: Microsoft 365 retention policies

To remove the hold, please refer to the link suggested by michev:
Step 3: Remove all holds from the mailbox

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