VBA editor - blank screen with no items available (except large chinese characters)

Anonymous
2021-11-17T10:30:59+00:00

Hello all,

This is how it looks when i start the vba editor in any office program:

The interface is unresponsive except the background reacts to mouseover by turning light blue - but no right click menus or anything useful.

I uninstalled and reinstalled office completely.

Has anyone got a clue?

Cheers

Jens

Microsoft 365 and Office | Install, redeem, activate | For business | Other

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  1. Anonymous
    2021-11-30T09:19:49+00:00

    Hello again Tin,

    I finally had a chance to test your suggestions, but unfortunately the problem remains.

    I have one more observation: Excel takes about a minute to shut down, but only the final instance if i have more than one open.

    Cheers

    Jens

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  2. Anonymous
    2021-12-01T09:58:00+00:00

    Hi Jens LS:

    I understand this has caused you great inconvenience. I'm sorry that my advice didn't help you.

    If you are use the work or school account, we kindly recommended you can raise a service request in Microsoft 365 admin center, which the support there has the related permission and resource to help you check from the backend and see whether can help you.

    If you are use the personal account, we kindly recommended getting help via this link. There are more experts for helping you. Sorry for the inconvenience caused.

    Hope this will help you.

    Tin

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  3. Anonymous
    2021-12-01T10:10:37+00:00

    Hi Tin,

    Thank you for trying, i appreciate that.

    We are using O365, so i will use the admin center to raise a ticket.

    Thanks again.

    Cheers Jens

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