Sync problem with Sharepoint Folder – not status next to files

Question

Hi,

I work with OneDrive / Sharepoint.
I synced the folder structure of our team with the onedrive app (online sharepoint 'sync' button)
Worked now for weeks, but actual, the Online-Status of the folder files is gone, no green checkmarks, no cloud symbols.
So I think the Link is missing.

How can I solve the issue?
Why is this happen regularly?

I had the same trouble in summer, therefore I oversynced the folder again,
followed by resyncing tons of GB (files that still in place, but where resynced) and that took me hours.

Is there a simple way, to reconnect?

Best Robert

Answer 1

Dear Jazlyn,

Thanks for your help.
I recognized by coincidence today that is working again.
I have the status icons in the finder again.

I remembered that I did an update and restart on friday, so maybe something in the system changed or updated itself, that it is working again.
(it was just strange by the start when suddenly the icons disappeared, only the active or clicked (downloaded ones on the server) were shown as available.

But now it works again.
Bless restarts and updates in the background system.

Best ontherun

Answer 2

Hi Robert,

Please feel free to post back if you have any update.

Best regards,

Jazlyn

Answer 3

Hi Robert,

Thank you for sharing your experience in this thread.

And glad to hear that the problem was solved on your side. I will mark your reply as an answer to help others who have the similar problem with you. If you encounter other problems in the future, welcome to our community and we will try the best to help you.

Have a nice day!

Best regards,

Jazlyn