Users cant upload files despite having add access

Question

Hi i have set some users permission to only add files to share point libraries but not edit or delete. However for some reason unless i give them edit access they cant upload the file to library either even though they have add access. Pl help

Answer 1

If we try to upload first through a teams msg then the result is a fail. If we then goto the share point website then sometimes the same file is uploaded successfuly. If we go back to team and try to upload from files tab then 1 out of 3 times the same file uploads on the balance tries the result is access denied.

However if we try to attach the same file as a msg in the teams the result is nearly always a fail.

So pl try attaching the file thru the user which you have given only uploader access through a teams msg in the relevant team channel document library but through the teams app pl.

The outcome is different every time we try to upload the same file.

Answer 2

Hi Umar Butt,

Thanks for your valuable feedback and sharing updates with us and I really appreciate your effort and your precious time doing. 

And I appreciate your kind words.

Since the problem situation different every time when user try to upload the same file even in different SharePoint document library.

The possible reason of this issue is related to the back-end, and needs to be investigated from back end.

In this situation, we sincerely recommend you contact your Microsoft 365 administrator, follow steps in this article and create a support ticket to contact Online Support.

Please don’t mind that we couldn’t provide further assistance because need to check from back-end side and we appreciate your efforts in this case. The support team over there has higher permission than us, they can remotely help you and collect logs. They can also involve more resource to investigate the issue from back end. This would be the most efficient way in handling this case for you.

For reference: How do I find my Microsoft 365 admin?

Your understanding and patience will be highly appreciated. I hope that you are keeping safe and well!

Sincerely,

Waqas Muhammad