MS Access Memory Issue

Question

Programming in Access 365 but it is a 32-bit access front end with a SQL Express backend. Been using this database for years with no issues. All of a sudden starting approx. last Monday 12/12/2022 we started getting out of memory errors on the client side. Users started getting it randomly over 2 or 3 days as if it was an update.

If I open the database and watch task manager, as I open forms and close them, I see the memory usage go up when the form is opened as expected but it never goes back down to where it started from when the form is closed. We have a few form timers that run code every 2 to 5 minutes and the same thing happens, memory usage goes up when the timer triggers but when the code finishes the memory is not released.

I have run CHECKDB on the SQL Express tables, I have also run a SQL Shrink Database. On the front end, I have decompiled the database, run a compact and repair and then recompiled it.

I have been able to reproduce the issue on a computer at my house with a different access database. This database is a 64-bit database with access tables not SQL. The same thing happens, when I open forms then close them the memory usage does not return to the amount before the form was open, always just a little higher until I get the error message.

Answer 1

Hi Scott,

The Access team has now informed me that they have fixed the bug in the Current Channel for versions 2212 and 2301. Those affected by the bug only need to close and reopen Access for the fix to take effect.

Your repro files have contributed significantly to this!

We have updated our documentation article accordingly.

Servus

Karl

Answer 2

I updated to Version 2212 (Build 15928.20216), tested, and confirm that the issue seems to be resolved.

Thanks to everyone who helped to identify and resolve this issue in a timely manner!

Answer 3

I have updated and the issue is resolved!!! My version after the update is 2301 16026.20002.

Karl, thank you so much for all the help with this! Curious if you know when the monthly channel will be updated?

Thanks again!

Scott

Answer 4

I have updated our computers and it appears to be fixed for us also. Thank you to everyone who assisted Microsoft with finding the issue and thank you to Microsoft for fixing it.

Answer 5

Hi Scott,

Curious if you know when the monthly channel will be updated?

I have passed your question on to someone in charge. His answer:

The fix will be in Version 2212 when it is released for Monthly Enterprise Channel on February 14th.

Servus

Karl