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Visio - search doesn't work again

Anahaym 486 Reputation points
2021-08-16T15:28:58.66+00:00

Hi Everyone,

There is a Microsoft® Visio® Plan 2 MSO (16.0.14228.20216) 64-bit
When I opened a new file with pre-opened stencils I see all stencils , but when I try to search - nothig. How can I fix it?
This problem has been around for several years...

Thank you in advance!

123590-visio1.png

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,175 questions
Visio Management
Visio Management
Visio: A family of Microsoft products used to create diagrams and vector graphics.Management: The act or process of organizing, handling, directing or controlling something.
255 questions

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  1. AAVDS AAA 6 Reputation points
    2023-02-27T03:43:13.45+00:00

    Indeed, this does not work, never worked. I have over 10 000 shapes, and I created my own database, I search there, then I can find the right stencil and select the shape. Loooong workaround, but once I have the shapes I use the most, it is not a big thing.

    I mentioned this issue 10 years ago already ...

    1 person found this answer helpful.
  2. Pavel Rozenberg 5 Reputation points
    2023-02-27T09:54:53.7133333+00:00

    I have this issue since years.

    It was partially resolved for a very short period of time some 2-3 years ago, however, since then it is back and no fix is in the horizon...

    I have many shapes and stencils and I waste around 1-2 hours just to find the shapes I need each time I start working on a project.

    Very frustrating, considering the fact the software is pricy, and makes you look for alternatives like Miro...

    1 person found this answer helpful.
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  3. Fabien MASABU 5 Reputation points
    2023-03-01T09:49:31.0766667+00:00

    This problem is making Microsoft visio very useless.

    Which is very frustrating, Microsoft does not react to this problem which dates back to 2021.

    Maybe they are busy on COVID

    1 person found this answer helpful.
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  4. Anahaym 486 Reputation points
    2024-03-19T10:39:41.7966667+00:00

    three years later - there is any progress:

    Microsoft® Visio® Plan 2 MSO (Version 2401 Build 16.0.17231.20290) 64-bit

    visio_search1

    1 person found this answer helpful.
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  5. Emily Hua-MSFT 27,651 Reputation points
    2021-08-17T07:14:26.663+00:00

    @Anahaym

    Does this issue occur with other stencils?
    If there is an option to choose units, please try 'US Units' to create a blank drawing.
    123808-image.png

    Please go to File > Options > Advanced > Scroll down to the bottom, under General section, click "File Locations", check the path of My Shapes.
    By default, it should be C:\Users\<User Name>\Documents\My Shapes. If you have set other paths for templates, stencils, please temporarily remove them for a check
    123815-image.png

    Locate to My Shapes folder and , C:\Program Files or Program Files (x86)\Microsoft Office\root\Office16\Visio Content\1033. Make sure they have same files with .vssx format via copying and pasting.

    If the steps above do not work, please go to Control Panel (Large icons View) > Indexing Options > Advanced > File Types tab > At the bottom, select "Index Properties and File Contents" > OK > Rebuild the Index. Please wait some minutes until the process is complete.
    123882-image.png

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