Dear sana-ullah
Good day! Thank you for posting in Microsoft Community. We are happy to help you.
Based on your description, regarding your query is related to SharePoint 2019 sever, since our forms is focus on the general troubleshooting issue for SharePoint online. Please understand that this query is outside of our support boundaries. So please kindly understand that as engineers in here don't have further resource and permissions to offer further support in a more efficient way. For such a developed scenario, we really hope you can get dedicated assistance to further investigate. Kindly post a thread in SharePoint Server Management - Microsoft Q&A the supports engineers there have the correct escalation channel, and they are specialized in this kind of questions. They have more experienced and professional with this query connected with other server environments. I am sure that our experts from that team can address your query effectively and accurately.
Thank you for your cooperation and understanding. Please do not hesitate to post your queries in Microsoft Community and we will always do our best to assist you.
Sincerely,
Stacey | Microsoft Community Moderator